We want you to be happy with your soy candle, reed diffuser, air mist, pillow mist and other products.  Here is the return information.

If you wish to return your product, you can do so within 14 days, provided you have not used the item, or damaged the packaging.  It is important that NO seals are broken, otherwise no refund can be given.  Please note that the customer will need to pay for the return postage, and this will not be refunded.  The initial delivery cost will also not be reimbursed. 

If you have any queries on this, then please contact us at

We Accept Through Paypal

Contact Us

United Kingdom

You can also be invoiced and pay by debit/credit card with the square platform.  Just message us with your requirement and we can forward an invoice.

You can also purchase our goods through Amazon.

Please refer to our privacy policy. Please note we will never sell on your private information, and any data collected will be for the purpose intended between Lakes & Hills and yourselves.  If you wish to be removed from a mailing list at any time, Please email with your details and you will be removed.  We only market with email and not SMS, telephone or other electronic method.

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